Specialist Vehicles

RSTS vehicles are specifically designed to ensure the safe and comfortable transportation of patients with mental health difficulties, challenging behaviour and complex care requirements.

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Our Staff

All our staff are highly trained and are experienced healthcare professionals who are dedicated to providing the best possible care for patients. Our staff are fully trained on how to care for patients with mental health challenges and complex needs. All staff are required to have mandatory training.

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Expertise

RSTS provides high quality private ambulance transportation services for patients with mental health challenges and complex needs, either informal or detained under the Mental Health Act 2017.

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Transporting Patients 24/7

  • PICU and CAMHS: For young people who require secure or non-secure transport.
  • Forensic: For transfers between police custody suites and hospitals.
  • Mental Health: For patients detained under the Mental Health Act 1983.
  • Non-Emergency: For private patients who require non-secure transport.

As a CQC registered organisation, RSTS provides an exemplary service which meets all necessary compliance standards.

About Us

Reliance Secure Transportation Services LTD (RSTS) is based in Enfield, North London, providing safe and secure ambulance transport services for adults and adolescents with mental health difficulties, challenging behaviour, and complex needs.

Our mission is to provide safe and reliable ambulance transport services that meet the unique requirements of all individuals whether they require secure on non-secure ambulance transport.

We strive to ensure that patients are comfortable, safe and well-cared for throughout their journey.

Our core values are SafetyReliability, and Compassion.

We are committed to providing the highest level of service to patients ensuring their well-being at all times.

  • Safety

    We are committed to safety and strive to ensure the comfort and wellbeing of all patients

  • Reliability

    Our 24/7 service is designed to provide a reliable, safe and timely ambulance transport solution

  • Compassion

    We strive to deliver the highest standards of care with integrity, respect and empathy

What others say about us

I recently used Reliance Secure Transportation Services for my elderly mother’s transportation to and from a medical appointment and I couldn’t be happier with the service. The staff were professional, compassionate and respectful. They provided a safe and comfortable journey for my mother and I would highly recommend them

Reliance Secure Transportation Services was a lifesaver for my family. We had to transport my uncle who has mental health difficulties and challenging behaviour and we were worried about the safety and comfort of the journey. But the staff at RSTS were highly trained and experienced and were able to provide the appropriate level of support and care for my uncle throughout the journey. The vehicle was equipped with all necessary amenities, including CCTV and internal locking for added safety. I was very impressed with the quality of their service and their attention to detail. I would highly recommend RSTS for anyone in need of secure and safe transportation for loved ones with special needs

Reliance Secure Transportation Services made it a stress-free experience for me and my son who has learning difficulties. The team was patient and understanding of his needs and provided a safe and comfortable journey. The vehicle was equipped with CCTV and internal locking for added safety. I highly recommend their service for anyone in need of secure transportation for loved ones with special needs.

I couldn’t have been more impressed with the service provided by Reliance Secure Transportation Services. Their team was professional, compassionate, and understanding of my patient’s needs. The vehicle was equipped with all necessary amenities, including CCTV and internal locking for added safety. My patient felt safe and comfortable throughout the journey. I highly recommend RSTS for anyone in need of secure and safe transportation for loved ones with special needs